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Customer Service

Asked Dec 23, 2023 by Peter H.

Are There Gluten-Free Recipes with a Milk Street Membership

Looking to gift a membership to someone that has a gluten allergy. Are there options for gluten-free cooking with a Milk Street membership?

Answered by Lynn Clark

Hi Peter - Although we have plenty of recipes that are gluten-free, we don't currently offer any specific sources for gluten-free recipes - i.e., cookbooks or website sections or searches. Best, The Milk Street Cooking Team

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Customer Service

Asked Nov 09, 2023 by Todd K.

How to Find Season 7 TV Recipes on Milk Street

How do I access recipes presented on a specific series. For this matter, am looking to access series 7

Answered by Lynn Clark

Hi Todd - If you go to the TV tab on the website and click on the individual episodes from Season 7 so far, you will find the recipes from that episode linked on the page. Hope that helps! Best, The Milk Street Cooking Team

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Customer Service

Asked Sep 11, 2023 by Heath D.

Why Insider Members Are Being Charged for Livestream Classes

Hello, I have tried to sign up for a livestream class multiple times only to find that when I click on the link to register for a class I am only shown a page to pay. I have made certain to join from the mill street homepage, after logging in and my only choice is to pay. I am starting to feel the insider membership (founding member) has lost it’s benefit. It should not be this hard.

Answered by Lynn Clark

Hi Heath - The Cooking School and customer service teams don't monitor this board so, in the future, you will have a quicker response if you head directly to them at either at cookingschool@177milkstreet.com or info@177milkstreet.com. We will go ahead and forward your inquiry to them. Best, The Milk Street Cooking Team

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Customer Service

Asked Jul 19, 2023 by Kerri D.

Can You Access Milk Street Cooking Classes from Canada

I am taking a vacation to Canada from the US and I was wondering if I can still access the class from a Canadian PC?

Answered by Lynn Clark

Hi Kerri - Since this board is for cooking questions only, the customer service team doesn’t monitor this board so you will get a quicker response if you email them directly at info@177milkstreet.com. Best, The Milk Street Cooking Team

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Customer Service

Asked May 31, 2023 by Ann A.

Best Way to Store Cheese and Keep It Fresh

Hello, Milk Street! About 50 years ago (truly) I remember a friend having an earthenware jar with a sort of grid at the bottom. White vinegar was poured into the bottom and the grid held a variety of cheeses safely above. Apparently, the vinegar keeps the cheeses fresh and, without being individually wrapped, from sharing their pungent fragrances. Did I dream this? Was it a fad that didn't really work? Does it exist? If so, I want one. Your kind attention is so appreciated as are your recipes.

Answered by Lynn Clark

Hi Ann - We weren’t able to find exactly what you were looking for, but there is certainly some anecdotal evidence of wrapping cheese in a vinegar-soaked paper towel to prevent mold and preserve it. We haven’t been able to find any actual research-based evidence to support this, however. The most important thing to consider when it comes to cheese storage is maintaining proper moisture. Too dry and the cheese will dry out. To humid/moist and too much bacteria will grow and the cheese will become moldy. Specialty cheese paper can help prevent this with a two-ply construction that lets cheese breathe without drying out. In the Milk Street Store, we sell a cheese grotto that was created by a cheesemonger to solve all of the issues of cheese storage. It’s handmade from breathable bamboo wood to prevent premature molding and contains a clay brick humidifier on the bottom that, when soaked in water regularly, regulates moisture (no more crumbly cheese!). A vaulted ceiling makes for ideal airflow and condensation control, while an adjustable back panel promotes extra breathability. Hope this helps! The Milk Street Cooking Team

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Customer Service

Asked Apr 04, 2023 by Susan K.

How to Support Turkey Earthquake Relief After Milk Street's Antakya Coverage

After all of the coverage of Antakya in your last issue, how about posting some links on the website to help those people? Susan Kritzik

Answered by Elizabeth Mindreau

Hello Susan, We appreciate your concern for the relief efforts in Turkey and Syria. In the May-June issue of our magazine, which will be out soon, we encourage readers to support the World Central Kitchen. This group, started by restaurateur José Andrés, provides meals to those affected by war and natural disasters. wck.org Thank you, The Milk Street Team

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Customer Service

Asked Apr 04, 2023 by Kathie R.

How to Fix Milk Street Recipe Printing in Safari

Greetings I have emailed previously regarding an ongoing issue with your site compatibility with Safari. The print icon on recipes will not function. Also photos of recipes are not displayed when the recipe is opened. I should think your web techs could fix this issue.

Answered by Elizabeth Mindreau

Hello Kathie, Thank you for reaching out and we are sorry to hear this! It sounds as if your printer is not able to communicate with our website at this time. This may be due to the pop-ups being blocked on your settings. You will need to go into your settings on your browser to disable the pop-up blocker and allow the exception of our website to print. You can google the specific instructions for the browser you are using. You can also refresh the browser and clear the cache and cookies to eliminate any previous error message for the printer. For any further assistance, please contact info@177milkstreet.com Best, The Milk Street Team

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Customer Service

Asked Apr 04, 2023 by Kathie R.

Safari Recipe Pages Not Showing Photos or Print Dialog

Greetings I have emailed previously regarding an ongoing issue with your site compatibility with Safari. The print icon on recipes will not function. Also photos of recipes are not displayed when the recipe is opened. I should think your web techs could fix this issue.

Answered by Tonya Johnson

If you can reach out directly to info@177milkstreet.com they can assist you with the issue! Thanks, Milk Street

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Customer Service

Asked Apr 01, 2023 by Raymond B.

Why Milk Street Stopped Printing Annual Magazine Indexes

Simple question when will we see the 2022 magazine annual available for purchase? Seems a little late. I for one am hoping you are not going to discontinue this item. Ray

Answered by Elizabeth Mindreau

Hello Ray, I am sorry to tell you that we no longer print the magazine annuals. We can send you the 2022 Index in pdf form. Best, The Milk Street Team

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