GeneralAsked 6 days ago by DEBORAH P.
I’m trying to look up comments on multiple recipes that indicate there are comments, such as Vietnamese chicken salad with sweet lime, garlic dressing, that has 62 comments, but none of them are showing up. I have tried on iOS and on Google Chrome and they do not show up. This seems to have been a problem sporadically the past two months. I rely on these to get good information about a particular recipe and what people have done..
Answered by Elizabeth Mindreau
Hi Deborah - Thank you for reaching out. We are aware of the problem that readers are having in viewing and adding recipe reviews on our website and are working on a solution. Thank you for your patience and apologize for any inconvenience.
Read More GeneralAsked Oct 06 by Diana S.
I used to get a picture when printing a recipe but no longer do. It is much more helpful to have the photo.
Answered by Elizabeth Mindreau
Hi Diana - Thank you for reaching out. Our Website Team is aware of the issue and is working on a solution to allow for the option of printing the picture again. We apologize for any inconvenience and appreciate your patience.
Read More GeneralAsked Oct 06 by LEONA R.
Where have all the recipe comments gone? I always learned a lot from those who had made the recipe and offered opinions and tips. Please bring back comments?
Answered by Elizabeth Mindreau
Hi Leona - Thank you for reaching out. We are aware of the problem that readers are having in viewing and adding recipe reviews on our website and are working on a solution. Thank you for your patience and apologize for any inconvenience.
Read More GeneralAsked Sep 25 by Brenda S.
Comments are no longer available. For example Sri Lankan Spinach and Coconut Dal with Tomato Tarka has 4 stars followed by a 9, to indicate the number of comments. I tried this using safari on an iOS device and Microsoft using Edge. How does one access comments?
Answered by Elizabeth Mindreau
Hi Brenda - Thank you for alerting us to this matter. Our Website Team is looking into it and will hopefully have the comments fully functional soon. We appreciate your patience.
Read More GeneralAsked Sep 24 by B A.
As a long time subscriber, I enjoy reading and learning from the recipe comments that others post, however, I can no longer access them. Please let me know how I can see them again.
Answered by Elizabeth Mindreau
Recipe reviews should still be visible. Not all recipes have customer reviews so check around on the website for recipes that show black stars with their preview image, these are the ones that have reviews. Just click on the recipe and scroll down until you see the review.
Read More GeneralAsked Sep 24 by Steven H.
Too many emails.
Answered by Elizabeth Mindreau
Hi Steven - You can unsubscribe or change your email settings by viewing the footer on a recent Milk Street email. Once you click through to unsubscribe or manage your preferences, you will be able to unclick the options you no longer wish to receive. If they need further assistance, you can email us at info@177milkstreet.com.
Read More GeneralAsked Sep 22 by Annette T.
Is it possible to change the credit card this Order 1106208 was put on? Just placed the order minutes ago when I realized the card you have on file is not the one I need to use.
Answered by Elizabeth Mindreau
Hi Annette - Tonya from Customer Service will be in touch to help you with your order.
Read More GeneralAsked Sep 22 by Katherine K.
I've been a member for years. One thing I enjoy and learn from is reading other cooks comment and MS responses. I just noticed this afternoon that feature is missing; not only to make a comment but to read other postings. Is there a reason or just with restructuring to return the feature? While it won't necessary cause me to stop my membership, it certainly will make me reconsider.
Answered by Elizabeth Mindreau
Hi Katherine - The Forum was down for a bit while we built our new website. It's up and running now and if you scroll down in any Forum post, you can leave your own comments. Please check back if you still cannot access this feature.
Read More GeneralAsked Sep 12 by Karen C.
What is the auto renewal price
Answered by Elizabeth Mindreau
Hi Karen - Digital is 39.95, Print + Digital is 59.95 and Insider is 79.95.
Read More GeneralAsked Aug 19 by Kenneth K.
I am a print and full digital subscriber. Does Chris's Substack require an additional subscription? If not how do I get full articles?
Answered by Elizabeth Mindreau
Hi Kenneth,
Thank you for being a Milk Street Subscriber, we truly appreciate it. Chris Kimball's Substack newsletter is independent from Milk Street, although he does promote it to Milk Street subscribers. Here is information about subscribing:
https://christopherkimball.substack.com/subscribe?utm_source=substack&utm_medium=email
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